questions and answers about traveling to africa

what is the small print

Deposits/Cancellation Penalties:
A non-refundable deposit will be required at the time of your initial booking.  The amount of this deposit varies depending on which ground operator we use which is determined by what area of Africa you chose to explore.  Usually this deposit is around 20% - 30% of your total trip cost.  Again, depending on ground operator used, final payment is usually due no later than 8 weeks prior to your departure.  Further cancellation penalties apply if you cancel after additional payments are received.  If you cancel close to the departure date of your trip you may lose the entire cost of your trip.  Therefore, it is mandatory that you take out comprehensive travel insurance.

Trip Cancellation Insurance:
It is part of our terms and conditions of booking your trip that you agree to supply One With Africa with proof of full insurance coverage that includes, but is not limited to, the following:

- Full cancellation and curtailment of the safari protection.
- Sufficient medical coverage to allow for full emergency evacuation and repatriation.
- Coverage for damage, theft and loss of baggage, money and goods.

- Coverage for high altitude trekking if you plan to do any serious mountain climbing.
- Coverage for scuba diving if you plan to include this in your travels.

We recommend AIG Travel Guard Insurance so please let us know if we can help in this regard.  If you procure this on your own we will need the travel insurance company name, policy number and type of coverage.

One With Africa LLC, including their representatives, employees and agents will take no responsibility for any costs, losses incurred or suffered by the customer, or customer's dependants or traveling companions, with regard to, but not limited to, any of the above mentioned eventualities. Customers will be charged directly by the relevant service providers for any emergency services they may require and may find themselves in a position unable to access such services should they not be carrying the relevant insurance coverage.


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